FAQ

Welcome to District 128's Community Education Program. Our goal is to provide you with a learning environment that offers quality instruction in a relaxed atmosphere to meet your needs. If you have any questions or concerns, please feel free to contact us at your convenience.

 

FREQUENTLY ASKED QUESTIONS AND ANSWERS:

 

Where are classes held?

The majority of our classes are held at either Libertyville High School, Vernon Hills High School, or through our partner, Stevenson High School. Some of our classes are also held in community locations such as businesses, studios, and restaurants. Please see specific course information for the location of the class.

Are your classes handicapped-accessible?

Community Education 128 is committed to making its classes accessible to everyone. Please call our office at (847) 247-4575 if you have accessibility concerns prior to the start of the class.

Will I receive confirmation once I sign up for a class?

Yes. You will be notified by email or you will be sent a confirmation in the mail if you do not supply an email address. If you have listed an email address and do not receive an email, please log back in and check your email address.

Do “senior discounts” apply to all classes offered?

No. The senior discount, now referred to as the Gold Card Fee, does apply to many of our classes, but not all of them. Those classes that do not qualify for the discount are noted with "no discount or voucher" in the course description. Please note that only seniors, 62 or over who live within the district’s boundaries qualify for the Gold Card Fee. Please call our office to request a Gold Card by mail, which also entitles you to admission to other District events.

Can I get a refund once a class has started?

Decisions on enrollment and staffing are made based on registration numbers well in advance of the class actually starting.  You are eligible for a refund for a Community Education class if you make the request at least five business days before class begins.  A $15 registration fee will be charged when the refund transaction is processed.  If your class is cancelled, you will receive a full refund.

Refunds are not available for summer camps. 

If I know I won’t make all the classes, can I get a pro-rated tuition?

No. We do not pro-rate tuition for any of our classes.

How do I register for classes starting later in the term?

Once the registration process has started, you can register online, by fax, by mail, or at our office during the school day right up to the day the class starts if space is still available and the class has not been cancelled. It is best to register at least one week before a class starts to help ensure that it will go.

Will I be notified if a class session is canceled due to bad weather?

Yes. Night classes will not be held if bad weather conditions force the day school to be canceled. Emergency closing information will be announced over radio stations WMAQ (670AM), WGN (720AM), WBBM (78AM) and television stations Fox 32, WGN, WMAQ and CLTV News. You may also check on line at www.d128.org. If inclement weather approaches during the course of the school day, please call our office at 847-247-4575 before 4:00 p.m. to find out if your class will meet. Our voicemail will be updated with closing information. Individual instructors may wish to cancel their classes. In that case we ask them to contact you directly (a good reason to be sure that your profile information is up-to-date).

Can I request that a specific class be taught through the Community Education Program?

Yes. Please give us a call at (847) 247-4575 to share your ideas with us.

Do you ever need new instructors to teach in your program?

Yes. Go to the Teach a Class link under the courses tab to submit an online course proposal; or give us a call at (847) 247-4575 and let us know what you are interested in teaching and your qualifications for teaching the subject.

I saw a class offered earlier in the term on the web site, and now it is no longer there.  Where has it gone?

If a class is cancelled due to a lack of enrollment, it no longer shows up on the web site.

Do you still have a question?

Please call Madeline at 847-247-4575, and we'll be glad to help you.